Vague addresses
Landmarks, informal street names and missing building numbers leave the courier guessing at the final stretch.
Free tool · No signup
What do failed first
deliveries cost you?
Explore an estimate of what failed delivery attempts cost each month, and what a lower failure rate could be worth, using your own assumptions.
Your store
Use your own numbers. Industry estimates for the Middle East and North Africa put address-related first-attempt failures at roughly 15–20% and the cost of each failed attempt at about $2–5. Your courier reports will show your real rate.
Estimated monthly cost of failed deliveries
$0.00
$0.00 per year
Failed first attempts / month0
Cost per delivered order (all orders)$0.00
Failures avoided / month0
Estimated saving / month$0.00
An estimate from your inputs, not your store’s actual data or a promise of savings. It counts only the cost of the failed attempt itself, not lost sales or customer goodwill.
Explore DoorPin →Why it happens
Where failed first
attempts come from.
No exact spot
An address string points to a street, not a door. A pin points to the actual spot.
Long phone calls
Couriers call the customer to ask for directions, and some failed attempts begin as unanswered calls.
Common questions.
How is the estimate calculated?
Orders × share delivered by courier × failure rate × cost per failed attempt. The annual figure is twelve times the monthly figure. The saving multiplies the monthly cost by the share of failures you expect to avoid.
Where do the default numbers come from?
They are starting points, not your data. One industry source on last-mile delivery in the Middle East and North Africa estimates that roughly 15–20% of first delivery attempts fail because of address or location ambiguity, at about $2–5 per failed attempt, and reports that GPS pins reduce this by around 40–60% where used. Treat these as estimates and replace them with your courier’s figures.
Does this tool connect to my store?
No. It uses only the numbers you enter here.
Does it store my inputs?
This calculator code does not save or transmit your inputs. Your entries reset when you reload the page.
Where do I find real numbers?
Ask your courier for first-attempt failure reports, and look at returned or rescheduled COD orders in Shopify. Use those figures to update your assumptions.
DoorPin
Give every courier
the exact delivery spot.
Customers share a GPS or map pin after checkout, and it lands on the order, one tap from Google Maps.