Trainer Privacy Policy
Trainer (“we,” “us,” “our”) is a phone app for personal trainers, at trainer.moezeeshop.com, built and run by MoeZee Shop. This policy explains what stays on your phone, what reaches our server, and how to delete it.
Your clients stay on your phone
Your clients, sessions, packages, programs, measurements and settings are kept in the app’s storage on your phone. There is no account and no sign-up. We don’t receive them, except the items described below if you choose to use them: client week links, reminders (Plus) and encrypted cloud backup (Plus).
Client week links
When you share a client’s week, Trainer saves a read-only copy of that week’s plan on our server under a random code, so your client can open it without logging in. Anyone with the link can read it, so share it only with that client. The copy is replaced when you update the week, removed when you end the client, and deleted automatically after 90 days. Your phone is identified to our server by a random device key; only a one-way hash of it is stored, and no name, email or account exists.
Sharing on WhatsApp
When you send a week link or a message, Trainer hands the text to WhatsApp or your phone’s share sheet. We don’t see what you send or who receives it.
Plus license check
When you unlock Plus, your license key is sent to Gumroad, our payment provider, to check it. The app re-checks it about every 7 days and keeps Plus working for up to 30 days without a connection. When you use cloud backup, our server also checks the key with Gumroad and remembers the answer for up to an hour. Payments are handled by Gumroad under Gumroad’s privacy policy; we don’t see your card details.
Notifications (Plus reminders)
If you turn reminders on, our server keeps your device’s push address and the text of your upcoming alerts for the next 30 days, plus which alerts were already sent. That text can include client names and session times. Nothing else from your data. Alerts are delivered through your device’s push service (Apple, Google or Mozilla). Turn reminders off in Settings and they are removed.
Encrypted cloud backup (Plus)
Your backup is encrypted on your device before upload, with a key made from your license key. We store only the encrypted data, filed under a code made from your license key (not the key itself). It is kept for up to 400 days after the last upload. To have it deleted sooner, email us.
Where data is processed
The app and our server run on Cloudflare. Like any website, Cloudflare handles your internet address to deliver the app. The app itself has no ads and no analytics. The moezeeshop.com website (not the app) uses Google Analytics and the Meta Pixel to measure visits.
Not a medical records system
Trainer is an organizational tool for your training business. It does not store or protect regulated health data. Follow your certifying body’s and local rules for client health information.
What we don’t do
We don’t sell data, share it for advertising, or use it to train AI or machine-learning models.
Deleting your data
- On your device: remove the app from your Home Screen and clear the site’s data in your browser settings. Save a backup file first if you want to keep it.
- Client week links: end the client, or they expire after 90 days.
- Notifications: turn reminders off in Settings.
- Cloud backup: email us and we’ll delete it.
Changes to this policy
If this policy changes, we’ll update the “Last updated” date above.
Contact us
Questions about this policy or Trainer’s data practices: [email protected].