Listwell Privacy Policy
Listwell (“we,” “us,” “our”) is a phone app for real estate brokers, at listwell.moezeeshop.com, built and run by MoeZee Shop. This policy explains what stays on your phone, what reaches our server, and how to delete it.
Your listings and clients stay on your phone
Your listings, listing photos, owner details, clients, showings, commissions and settings are kept in the app’s storage on your phone or computer. There is no account and no sign-up. We don’t receive them, except the short reminder text described under Notifications (if you turn them on) and, with Plus cloud backup or sync, an encrypted copy.
Listing photos
Photos you add are shrunk and stored on your device only. They are included in the backup file you save yourself, and they leave your phone when you choose to share them (for example to WhatsApp through your phone’s share sheet). They are never uploaded to our server, including with Plus backup and sync.
Sharing on WhatsApp and calling
When you share listings, Listwell hands the card text (and, with Plus, the photos) to WhatsApp or your phone’s share sheet. Call and WhatsApp buttons open your phone’s dialer or WhatsApp. We don’t see what you send or who you call.
Plus license check
When you unlock Plus, your license key is sent to Gumroad, our payment provider, to check it. The app re-checks it about every 7 days. When you use cloud backup or sync, our server also checks the key with Gumroad and remembers the answer for up to an hour. Payments are handled by Gumroad under Gumroad’s privacy policy; we don’t see your card details.
Notifications (Plus reminders)
If you turn reminders on, our server keeps your device’s push address and the text of your upcoming alerts for the next 30 days, plus which alerts were already sent. That text can include client names, listing titles and the amount to collect (for example “Follow up: Omar Hassan · Collect EGP 50,000” or “Showing at 15:00 with Sara Nabil”). Nothing else from your data. Alerts are delivered through your phone’s push service (Apple, Google or Mozilla). Turning reminders off removes your device from our server; a device that stops updating is removed after 90 days.
Cloud backup and live sync (Plus)
Your backup and your synced copy are encrypted on your device before upload, with a key made from your license key. We store only the encrypted data, filed under a code made from your license key (not the key itself). Photos are not included. It is kept for up to 400 days after the last upload. To have it deleted sooner, email us.
Feedback and support
If you send feedback from the app, we receive your message, the reply email you choose to give, any screenshot you attach, and app details (app version, plan, screen, whether the app is installed, language, time zone, page and browser). It is emailed to our support inbox through Resend. Your listings and clients are never added automatically. To limit abuse, our server counts messages per internet address for one hour.
Where data is processed
The app and our server run on Cloudflare. Like any website, Cloudflare handles your internet address to deliver the app. Feedback emails are sent through Resend from an alerts.moezeeshop.com address. The app itself has no ads and no analytics. The moezeeshop.com website (not the app) uses Google Analytics and the Meta Pixel to measure visits.
What we don’t do
We don’t sell data, share it for advertising, or use it to train AI or machine-learning models.
Deleting your data
- On your device: Settings → Erase all data (your share sign-off and other settings stay; remove them by hand).
- Notifications: turn reminders off in Settings.
- Cloud backup and sync: email us and we’ll delete it.
Changes to this policy
If this policy changes, we’ll update the “Last updated” date above.
Contact us
Questions about this policy or Listwell’s data practices: [email protected].